Testimonials
Hear what our community members have to say:
…ability for residents to feel heard and know their complaint, compliment or suggestion has gone ‘somewhere’ and is being appropriately managed
The main advantage is that the system turns the manual process of recording and reporting information into an automated process for our company which have resulted in operation efficiency and potential future cost reduction.
We have improved continuous improvement management.
.ability to manage incidents, hazards, maintenance and resident feedback has been improved from the ability to adhere to the various polices, compliance, to being able to identify trends, and proactively manage issues increases in time efficiency, data quality, and ability to make more data driven decisions.
Just a short note to say how much I love the recurring follow up to actions enhancement to ionMy. The ability to automatically check how things are going every x days is sooo powerful!
…able to link the ionMy system to the existing payroll provider to ensure that all new starter and terminated employees are automatically updated on the ionMy system, thus ensuring any outstanding reminders to manager’s are based on up to date information. The ability to interface with other vendors is very useful in eliminating duplication of data entry.
In my experience, ionMy is one of the best software vendors I have dealt with. They are proactive, innovative and responsive to suggestions that could improve the product.
The ability to instantly change data fields, and therefore information, is enormously powerful for an organisation and one not readily available in the market. Most software vendors charge for any changes made to the system however iionMy encourages organisations to take ownership for managing the ongoing changes.
Ability to capture and manage SIRS and Level 1 incidents with the correct data within allocated time.
St Luke’s Quality and Risk Framework is impressive. The software ionMy is used and integrates reporting, monitoring and recording of information in one location.” – ACHS Auditor
Case Studies
Explore how ionMy has enhanced compliance and efficiency for organisations through our detailed case studies, available below for your access.
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