Streamline Incident Management with ionMy
ionMy provides a comprehensive incident management solution, seamlessly handling injuries, SIRS, accidents, hazards, infections, risks, suggestions, complaints, and more. From initial reporting to investigation, actioning, escalation, and resolution, ionMy ensures a structured and compliant approach to incident management.
Flexible & Customisable Incident Reporting
✅ Log incidents through Compliance Hub or directly within ionMy Core.
✅ Compliance Hub allows full customisation—you define event types, fields, icons, and layout for an intuitive and efficient user experience.
✅ Seamless integration ensures that all data captured remotely aligns with ionMy’s core system for consistency and accuracy.
Integrated Action & Escalation Capabilities
🔹 Assign and track investigation actions, notifications, and follow-ups.
🔹 Use automated alerts and reminders to ensure timely responses.
🔹 Escalate significant incidents (e.g., unexpected deaths, hospital admissions due to medication errors) based on pre-set business rules.
🔹 Configure statutory notifications (e.g., to relatives, police, or regulatory bodies) and log multiple notifications for full compliance.
Advanced Automation & Communication
✅ Automated workflows route incidents, actions, and alerts based on your business rules.
✅ Bidirectional communication technology enables email and SMS notifications, with responses automatically logged in ionMy.
✅ Assign actions to individuals or teams, with full audit trails and accountability tracking.
Comprehensive Reporting & Compliance
🔹 Generate real-time statistical and graphical reports on incidents, trends, and infections.
🔹 Access detailed evacuation lists, tracking residents’ mobility needs, sight impairment, and other critical details.
🔹 Utilise print merge functionality to auto-generate essential forms, such as hospital transfer documents, incorporating key resident information.
Comprehensive Infection Management with ionMy
ionMy provides a centralised and fully integrated infection management solution, ensuring compliance, efficiency, and proactive infection control. With automated workflows, reminders, escalations, and extensive reporting capabilities, ionMy streamlines the entire infection tracking process.
Flexible & Efficient Infection Reporting
✅ Record infections directly in ionMy or via the Compliance Hub for remote data capture.
✅ Include pathology results for a complete infection record.
✅ Capture key infection details with customisable fields.
✅ Pre-configured defaults are available and can be tailored to your organisation’s needs.
✅ Easily log infections on tablets, smartphones, or any internet-enabled device.
✅ Add as much or as little detail as needed based on organisational requirements.
Integrated Infection Control & Risk Management
✅ Conduct infection control evaluations and follow-up procedures within ionMy.
✅ Automate escalations to committees for further action.
✅ Link infection records to risks, hazards, or quality improvement plans for proactive management.
✅ Associate incidents with infection records for a comprehensive view of related events.
✅ Automatically updates individual records (clients, volunteers, staff) when an infection is logged, creating a historical view for trend analysis.
Advanced Reporting & Analytics
✅ Generate detailed statistical and graphical reports with filtering and trend analysis.
✅ Access a library of standard reports, customised during implementation to meet your organisation’s needs.
With ionMy, infection management becomes streamlined, data-driven, and fully integrated, enhancing safety, compliance, and proactive healthcare measures.
