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Case Studies & Testimonials
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See how care providers use ionMy to simplify compliance, reduce risk, and deliver better outcomes.

Happy-aged-care-residents
FEATURED CASE STUDY

Care on Call New Zealand

Challenge:

Manual processes slowed compliance reporting and created double data entry.

Solution:

Phased rollout of multiple ionMy modules.

Result:

Improved accountability. Faster investigations. Enhanced audit preparation. 

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Testimonials
1%
Faster incident reporting
1%
Less admin time
1%
Accuracy in compliance data
1.9/5
Client support rating

More Testimonials

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…ability for residents to feel heard and know their complaint, compliment or suggestion has gone ‘somewhere’ and is being appropriately managed

The main advantage is that the system turns the manual process of recording and reporting information into an automated process for our company which have resulted in operation efficiency and potential future cost reduction.

 

...ability to manage incidents, hazards, maintenance and resident feedback has been improved from the ability to adhere to the various polices, compliance, to being able to identify trends, and proactively manage issues increases in time efficiency, data quality, and ability to make more data driven decisions.

Just a short note to say how much I love the recurring follow up to actions enhancement to ionMy. 

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Ability to capture and manage SIRS and Level 1 incidents with the correct data within allocated time.

The ability to interface with other vendors is very useful in eliminating duplication of data entry.


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